Terms of Service

1. Definitions and Scope of Application

1.1 Service Provider

These Terms of Service ("Terms", "Agreement") govern the contractual relationship between you ("Merchant", "Customer", "you") and Amboras, Inc., a Delaware C Corporation ("Amboras", "we", "us", "our"), with offices at 1111B S Governors Ave, STE 84587, Dover, DE 19904, United States.

1.2 Service Description

Amboras is an AI-native commerce platform that enables merchants to create, host, operate, and optimize online storefronts using natural-language instructions and autonomous AI systems. The Services include, without limitation: (a) AI-assisted generation and editing of hosted storefronts; (b) hosting and serving of Merchant storefronts, including on custom domains configured by the Merchant; (c) autonomous and semi-autonomous optimization features, including generative A/B testing that creates, deploys, evaluates, and promotes storefront variants ("Autonomous Features", as further described in Section 5); (d) product, order, and inventory management tooling; (e) checkout tooling that connects to third-party payment processors designated by the Merchant (such as Stripe and PayPal); (f) analytics, AI SEO, AI-assisted email, reviews, and image-enhancement tooling; and (g) migration tooling and integrations with third-party platforms, including Shopify. Any features or tools added to the current Services are also subject to these Terms. Collectively, the foregoing are the "Service" or "Services".

1.3 Acceptance of Terms

By registering for an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Data Processing Addendum (where applicable), and all applicable laws and regulations. If you do not agree to these Terms, you may not use the Services.

1.4 Eligibility; Business Use Only

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services. You represent and warrant that you have the legal capacity to enter into this Agreement and, if you are using the Services on behalf of a business entity, that you have authority to bind that entity. You confirm that you are acquiring the Services for the purpose of carrying on a business activity and not for personal, household, or family purposes.

2. Account Registration and Security

2.1 Account Creation

To use the Services you must create an account and provide accurate, current, and complete information, including a valid email address. You may also register using supported third-party authentication providers. You must keep your account information up to date. We may reject any application for an account, or cancel an existing account, where permitted by applicable law.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, including activity by your employees, contractors, and agents. You must notify us immediately at contact@amboras.com of any unauthorized use of your account or other security breach. Amboras will not be liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Primary Email Address

We will use the email address associated with your account as the primary method of communication with you. You must monitor that address and keep it capable of sending and receiving messages.

2.4 Third-Party Platform Credentials

Where you connect a third-party platform (for example, a Shopify store for migration or integration purposes), you are responsible for the accuracy, validity, and security of the credentials and access tokens you provide, and you represent that you are authorized to grant us the access those credentials confer. We access connected third-party platforms only to the extent necessary to provide the Services.

3. License Grant and Restrictions

3.1 Limited License

Subject to your compliance with these Terms and payment of applicable Fees, Amboras grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes in accordance with your subscription plan.

3.2 Usage Restrictions

You agree not to:

• (a) resell, sublicense, lease, or rent the Services to third parties;
• (b) reverse engineer, decompile, or disassemble any part of the Services, or work around, bypass, or circumvent any technical limitation of the Services, including any limitation on AI usage, checkout, or plan features;
• (c) use the Services to develop competing products or services;
• (d) remove, alter, or obscure any proprietary notices;
• (e) use the Services for any unlawful purpose, or to sell goods or services that are unlawful, that infringe third-party rights, or that violate our Acceptable Use Policy;
• (f) attempt to gain unauthorized access to our systems, networks, or other users' accounts;
• (g) interfere with or disrupt the integrity or performance of the Services or the storefronts of other merchants;
• (h) access or monitor the Services using any robot, spider, scraper, or other automated means without our prior written consent;
• (i) exceed the usage limits of your subscription plan; or
• (j) upload or distribute viruses, malware, or other harmful code.

4. Subscription Plans, Fees, and Payment

4.1 Plans and Free Tier

Amboras offers the subscription plans, features, usage allocations, and pricing described on our pricing page, which forms part of these Terms. Where we offer a free plan, trial, or early-access tier, we may modify, limit, suspend, or discontinue it at any time, and features available on free or beta tiers are provided without any support or availability commitment. We may modify pricing and plan features on 30 days' notice to existing paid subscribers.

4.2 Billing and Payment

Subscription fees are billed in advance on a monthly or annual basis. Payments are processed by our third-party payment processor. By providing payment information you authorize us to charge all applicable fees, together with any applicable taxes, to your designated payment method. Except where required by applicable law or expressly stated in these Terms, all fees are non-refundable and Amboras does not provide refunds or credits for partial billing periods, unused usage allocations, downgrades, or periods during which the Services were available but unused.

4.3 Auto-Renewal

Your subscription automatically renews at the end of each billing period at the then-current rate unless you cancel before the renewal date through your account settings.

4.4 Usage Allocations and Fair Use

Each plan includes the AI usage allocation, storefront limits, and other usage parameters described on our pricing page. Plans described as offering unlimited or uncapped usage of any feature remain subject to fair use: usage that is abusive, automated at abnormal scale, or materially in excess of ordinary business use for a store of your size may be throttled, and we may require you to move to an appropriate plan. If you exceed a stated allocation, the relevant features may be restricted until the next billing period or until you upgrade. Unused allocations do not roll over.

4.5 Failed Payments; Suspension

If a payment fails, we will notify you and may reattempt payment. If payment remains unsuccessful within 14 days of our initial attempt, we may suspend your account and take your storefront offline until all outstanding fees are paid. If outstanding fees remain unpaid for 60 days following suspension, we may terminate your account under Section 12. You acknowledge that your storefront may be inaccessible to you and your customers during any period of suspension and that Amboras has no liability for lost sales or other consequences of a suspension effected in accordance with these Terms.

4.6 Taxes

All fees are exclusive of applicable taxes (VAT, GST, sales tax, and similar). You are responsible for all taxes associated with your subscription, and all sums payable to Amboras shall be paid free and clear of any deduction or withholding, which, if required by law, shall be borne by you.

5. AI Features and Autonomous Operation

5.1 Nature of AI Systems

The Services use artificial intelligence, including large language models provided by third parties such as Anthropic, to interpret your instructions, generate storefront designs, code, copy, images, product content, emails, and other output ("AI Output"), and to operate Autonomous Features. AI systems are probabilistic. AI Output may be inaccurate, incomplete, non-compliant with laws applicable to your business, unsuitable for your purposes, or may contain errors, and Autonomous Features may take actions or produce results you did not anticipate. You accept these characteristics as inherent to the Services.

5.2 Authorization of Autonomous Features

Certain features of the Services operate autonomously: they generate storefront variants, deploy changes to your live storefront, run live A/B tests on real customer traffic, promote winning variants, adjust content, layout, offers, and other storefront elements, and may act on prices, promotions, product copy, SEO metadata, and email campaigns, in each case within the settings, permissions, and guardrails available in your account. By enabling or leaving enabled any Autonomous Feature, you grant Amboras a standing authorization to take such actions on your behalf without per-change approval. All changes made by Autonomous Features are deemed made by you and form part of your Materials and your storefront for all purposes under these Terms.

5.3 Merchant Supervision and Guardrails

You are responsible for: (a) configuring the settings, permissions, constraints, and guardrails available for Autonomous Features (including any pricing floors, brand rules, or excluded pages, where offered); (b) monitoring your storefront, prices, offers, and outbound communications on an ongoing basis; (c) reviewing changes made by the Services, using any review, preview, version-history, or rollback tools we make available; and (d) disabling any Autonomous Feature you do not wish to run. If you do not configure available guardrails, the Services will operate on default settings at your risk.

5.4 Prices, Offers, and Orders

You are solely responsible for the prices, discounts, and offers displayed on your storefront, including those generated or adjusted by AI or Autonomous Features, and for honoring, amending, or cancelling any customer order placed at any displayed price in accordance with your own terms of sale and applicable consumer law. Amboras is not liable for orders placed at unintended or erroneous prices, whatever their cause.

5.5 No Guarantee of Results

We do not guarantee that: (a) the AI will correctly interpret your instructions; (b) AI Output will be error-free, secure, or fit for your purposes; (c) A/B testing, optimization, or any other feature will improve, or will not temporarily or permanently reduce, your conversion rate, traffic, search ranking, deliverability, sales, revenue, or any other business metric; or (d) AI Output or storefront configurations will comply with laws, advertising codes, accessibility standards, or platform policies applicable to your business. Statistical testing necessarily exposes live traffic to variants that may perform worse than your existing storefront, and you accept that risk.

5.6 No Liability for AI Output or Autonomous Actions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND SUBJECT ONLY TO SECTION 10.4, AMBORAS IS NOT LIABLE FOR ANY LOSS, DAMAGE, CLAIM, OR LIABILITY ARISING OUT OF OR RELATING TO AI OUTPUT OR THE OPERATION OF AUTONOMOUS FEATURES, INCLUDING WITHOUT LIMITATION: STOREFRONT ERRORS, BROKEN FUNCTIONALITY, CHECKOUT OR PAYMENT DISRUPTION, MISPRICED PRODUCTS, INACCURATE OR UNLAWFUL PRODUCT DESCRIPTIONS OR MARKETING CLAIMS, LOSS OF SEARCH RANKING OR EMAIL DELIVERABILITY, REDUCED CONVERSION OR SALES, LOST REVENUE OR PROFITS, CUSTOMER CLAIMS OR COMPLAINTS, DATA CORRUPTION, OR SECURITY VULNERABILITIES IN GENERATED CODE. THIS ALLOCATION OF RISK IS AN ESSENTIAL BASIS OF THE BARGAIN AND IS REFLECTED IN THE PRICING OF THE SERVICES.

5.7 Content Responsibility

You are responsible for all AI Output you publish, distribute, or leave published on your storefront or send to your customers, to the same extent as if you had created it yourself, including its accuracy, legality, and non-infringement. Where AI features generate images, copy, or claims about your products, you must review them for accuracy and legal compliance.

5.8 Data Use and AI Training

Amboras does not use your storefront content, customer personal data, or prompts to train generative AI foundation models. Your data is processed by our AI subprocessors (including Anthropic) under commercial terms that prohibit use of API-submitted data to train their models. We may use data that has been aggregated and de-identified, and telemetry about how the Services are used and how storefront variants perform, to operate, evaluate, secure, and improve the Services, including our optimization systems.

5.9 AI Email and Communications Tools

Where you use AI-assisted email, review-request, or similar communication features, you are solely responsible for compliance with all laws applicable to your communications (including CAN-SPAM, GDPR/PECR, CASL, and equivalent regimes), for using only permission-based recipient lists, for honoring unsubscribe requests, and for the content of every message sent from or on behalf of your store. We may scan outbound content for spam, phishing, and malicious material and may suspend communication features that create deliverability, legal, or reputational risk to the platform.

6. Your Storefront, Your Customers, Your Transactions

6.1 Not a Marketplace; Merchant of Record

The Services are not a marketplace. Any contract of sale made through your storefront is directly and only between you and your customer. You are the seller and merchant of record for all sales through your storefront. Amboras is not the seller, is not a party to any transaction between you and your customers, and has no responsibility for your storefront, your Materials, or the goods and services you sell.

6.2 Your Responsibilities

You are solely responsible for all aspects of your store and your transactions, including without limitation: the creation and operation of your storefront; the goods and services you sell and their quality, safety, and legality; product claims, pricing, and required legal disclosures; publishing your own public-facing contact information, terms of sale, privacy policy, refund policy, and shipping policies; determining, collecting, reporting, and remitting all taxes on your sales; fulfilment, returns, refunds, chargebacks, and customer service; fraudulent transactions; and compliance with all laws applicable to your business, including consumer-protection, product-safety, advertising, accessibility, and data-protection laws in every jurisdiction in which you offer goods or services.

6.3 Payment Processing

Checkout on your storefront is processed by third-party payment providers (such as Stripe, PayPal, Apple Pay, and Google Pay) under accounts belonging to you and agreements directly between you and those providers. Amboras is not a payment processor, money transmitter, or money services business, does not hold or control your funds, and is not responsible for payment processing, payouts, reserves, holds, account suspensions, chargebacks, refunds, or fees imposed by any payment provider. It is your responsibility to activate, configure, maintain, and comply with the terms of your payment provider accounts.

6.4 Domains and DNS

Where you connect your own domain, you are responsible for your registration, renewal, DNS configuration, and compliance with your registrar's terms. Amboras is not liable for storefront unavailability caused by domain expiry, DNS misconfiguration, or registrar or DNS provider failures.

6.5 Customer Personal Data

As between the parties, you are the controller of personal data relating to your storefront visitors and customers, and Amboras processes that data as your processor in accordance with our Data Processing Addendum and Privacy Policy. You are responsible for providing legally required notices to your customers, obtaining any required consents (including cookie and tracking consents), honoring data-subject rights and opt-out signals, and publishing a privacy policy that accurately discloses your use of Amboras and its subprocessors.

6.6 Merchant-Configured Tracking and Marketing Tools

Where you connect your own advertising or analytics accounts (including the Meta Pixel, Meta Conversions API, Google Ads conversion tracking, or Google Analytics), the relevant IDs, tokens, and account relationships belong to you and you are the controller of the data collected. You are solely responsible for obtaining legally required visitor consent, honoring opt-out signals such as Global Privacy Control, and complying with the applicable third-party terms. Amboras acts solely as a technical processor forwarding events on your instruction and has no liability for any claim arising out of your tracking configuration, including regulatory investigations, consumer-privacy claims, advertising-account suspensions, or fines. You will defend and indemnify Amboras against any such claim under Section 11.

7. Intellectual Property

7.1 Amboras Ownership

Amboras and its licensors retain all right, title, and interest in and to the Services, including all software, models, systems, templates, design frameworks, user interfaces, trademarks, and documentation. Except for the license in Section 3.1, these Terms grant you no rights in our intellectual property.

7.2 Your Materials; License to Amboras

"Materials" means the content, data, and information you provide or make available to Amboras or that is generated for your store, including product data, images, copy, trademarks, storefront content, and customer-facing communications. You retain your rights in your Materials. You grant Amboras a non-exclusive, worldwide, royalty-free, sublicensable (to our service providers) license to host, store, reproduce, modify, adapt, create variants of, publicly display, distribute, and otherwise use your Materials as necessary to operate, provide, secure, evaluate, and improve the Services, including to generate and test storefront variants, and, with your consent, to promote the Services (for example, by featuring your storefront in our examples gallery). You represent and warrant that you have all rights necessary to grant this license and that your Materials do not infringe any third-party rights. This license survives termination solely to the extent necessary for us to exercise rights or perform obligations that arose during the term and to comply with law.

7.3 AI Output Ownership

Subject to your compliance with these Terms and payment of applicable Fees, and to the extent permitted by law, Amboras assigns to you its rights, if any, in AI Output generated specifically for your store, and you may use it for any lawful purpose. You acknowledge that: (a) similar or identical output may be generated for other users and no exclusivity is granted; (b) general techniques, patterns, layouts, and approaches embodied in AI Output are not exclusive to you; (c) the protectability of AI-generated content varies by jurisdiction and Amboras makes no warranty that AI Output is protectable or non-infringing; and (d) Amboras and its AI providers retain all rights in the underlying models, systems, and technology.

7.4 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate them without restriction or obligation to you.

7.5 Third-Party Property

Third-party platforms, trademarks, and services (including Shopify, Stripe, PayPal, Meta, Google, and Anthropic) remain the property of their respective owners. Amboras is an independent service and is not affiliated with, endorsed by, or sponsored by any of them.

8. Third-Party Services

The Services interoperate with, depend on, and may give you access to third-party software, platforms, and services, including payment providers, the platforms you integrate (such as Shopify), AI model providers, hosting, DNS, CDN, and email-delivery infrastructure, and advertising and analytics networks (collectively, "Third-Party Services"). Your use of any Third-Party Service is at your own risk and subject to the applicable third party's terms, which are solely between you and that provider. Amboras makes no warranty regarding Third-Party Services, does not control them, may enable or disable integrations at any time, and, to the maximum extent permitted by law, is not liable for any damage, loss, or claim arising from Third-Party Services, including their acts, omissions, outages, data practices, pricing, account suspensions, or discontinuation. If you enable a Third-Party Service, you authorize us to share your data with that provider as required for interoperation.

9. Service Availability and Support

9.1 No Availability Commitment

The Services, including the hosting and serving of your storefront and checkout, are provided on an "as is" and "as available" basis. Amboras does not commit to any uptime level, service level, or support response time, and no service-level agreement applies unless separately agreed in writing (for example, in an Enterprise agreement). The Services may be interrupted, suspended, or degraded, including for maintenance, updates, capacity constraints, security response, Third-Party Service failures, and events beyond our reasonable control. Where practicable we will give advance notice of planned maintenance, but we may perform emergency maintenance without notice.

9.2 Storefront Downtime

You acknowledge that any period during which your storefront or its checkout is unavailable, slow, or degraded may result in lost sales, and you agree that, subject only to Section 10.4, Amboras has no liability for lost sales, lost revenue, lost profits, or any other loss arising from unavailability or degraded performance of the Services or of any Third-Party Service, however caused. If business continuity is critical to you, you are responsible for maintaining your own contingency arrangements.

9.3 Modifications to the Services

We may modify, add, remove, or discontinue features or the Services in whole or in part at any time. We will provide reasonable notice of changes that materially reduce the core functionality of paid plans, except for changes made for legal, security, fraud-prevention, or abuse-prevention reasons, which may take effect immediately.

9.4 Beta and Early-Access Features

We may offer features identified as beta, preview, early access, or experimental. Beta features are provided for evaluation, may be modified or withdrawn at any time, may contain defects, and are provided without warranty or liability of any kind and excluded from any support or availability commitment.

9.5 Support

Support channels and target response times, if any, are as described for your plan on our pricing page or in your Enterprise agreement, and are targets, not guarantees.

10. Warranties Disclaimer; Limitation of Liability

10.1 Disclaimer of Warranties

THE SERVICES, ALL AI OUTPUT, AND ALL RELATED SOFTWARE AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT AI OUTPUT WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR BUSINESS RESULT.

10.2 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL AMBORAS, ITS AFFILIATES, OR ITS AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR: (a) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR (b) WHETHER CHARACTERIZED AS DIRECT OR INDIRECT, ANY LOSS OF PROFITS, REVENUE, SALES, OR BUSINESS OPPORTUNITY; BUSINESS INTERRUPTION OR STOREFRONT DOWNTIME; INABILITY TO PROCESS CUSTOMER ORDERS; LOSS OF CUSTOMERS, GOODWILL, OR REPUTATION; LOSS OF SEARCH RANKING, MARKETING REACH, DELIVERABILITY, OR ADVERTISING-ACCOUNT STANDING; LOSS OR CORRUPTION OF DATA; COSTS OF SUBSTITUTE SERVICES; OR CHARGEBACKS, REFUNDS, TAXES, PENALTIES, OR REGULATORY FINES ASSESSED AGAINST YOU; IN EACH CASE ARISING OUT OF OR RELATING TO THE SERVICES, AI OUTPUT, AUTONOMOUS FEATURES, THIRD-PARTY SERVICES, OR THESE TERMS, HOWEVER ARISING AND UNDER ANY THEORY OF LIABILITY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10.3 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF AMBORAS AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (a) THE AMOUNTS PAID BY YOU TO AMBORAS IN THE TWELVE (12) MONTHS PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY; OR (b) ONE HUNDRED US DOLLARS ($100).

10.4 Non-Excludable Liability

Nothing in these Terms limits or excludes liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) our gross negligence or willful misconduct; or (d) any other liability that cannot be limited or excluded under applicable law. If you are located in a jurisdiction that does not allow certain exclusions or limitations, those exclusions or limitations apply to you only to the extent permitted.

10.5 Basis of the Bargain

You acknowledge that the disclaimers, exclusions, and caps in this Section 10 are fundamental elements of the basis of the bargain between you and Amboras, that the Services would not be provided at the current fees without them, and that they apply regardless of the failure of any limited remedy.

11. Indemnification

You agree to indemnify, defend, and hold harmless Amboras, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your storefront, your Materials, and the goods and services you offer or sell; (b) any transaction or dispute between you and any customer, storefront visitor, or other third party, including refunds, chargebacks, product claims, and consumer-protection claims; (c) your use or misuse of the Services or AI Output, including AI Output you publish or distribute and actions taken by Autonomous Features under your account; (d) your violation of these Terms, our Acceptable Use Policy, or any applicable law; (e) your violation of any third-party rights, including intellectual-property and privacy rights; (f) your tax obligations; (g) your tracking, advertising, email, and marketing activities and configurations; and (h) unauthorized use of your account resulting from your failure to protect your credentials. This obligation survives termination. We may assume the exclusive defense and control of any matter subject to indemnification by you (at your expense), and you agree to cooperate with our defense.

12. Term, Suspension, and Termination

12.1 Term

These Terms take effect when you create an account and continue until terminated in accordance with this Section.

12.2 Cancellation by You

You may cancel at any time through your account settings or by contacting contact@amboras.com. Cancellation takes effect at the end of your current billing period. You will not receive a refund for any unused portion of your subscription except where required by law.

12.3 Suspension and Termination by Amboras

We may suspend or terminate your access to the Services, or take your storefront offline, immediately and, where permitted by law, without prior notice if: (a) you breach these Terms or our Acceptable Use Policy; (b) you fail to pay Fees in accordance with Section 4.5; (c) your account has been inactive for more than 12 consecutive months; (d) we are required to do so by law, court order, or a Third-Party Service on which the Services depend; (e) your use of the Services or the content of your storefront poses a legal, security, fraud, or reputational risk to Amboras, other merchants, or consumers; or (f) you engage in fraudulent, abusive, or illegal activity. We may also terminate for convenience on 30 days' notice, in which case we will refund any prepaid fees covering the period after termination as your sole remedy.

12.4 Effect of Termination

Upon termination: your right to use the Services ceases; your storefront will be taken offline; all outstanding fees become immediately due; we will retain your account data for 90 days, during which you may request an export, after which it may be permanently deleted; and any provisions that by their nature should survive (including Sections 5.6, 6, 7, 8, 10, 11, 13, and 14) survive.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13.2 Informal Resolution

Before commencing any formal proceeding, the parties will attempt in good faith to resolve any dispute by negotiation for 30 days following written notice of the dispute.

13.3 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. Any dispute arising out of or relating to these Terms or the Services that is not resolved informally shall be finally resolved by binding arbitration in Delaware before a single arbitrator, administered by the American Arbitration Association under its Commercial Arbitration Rules (and, where applicable, its Supplementary Procedures for Consumer-Related Disputes), as modified by these Terms. The arbitrator has exclusive authority to resolve all disputes, including the scope and enforceability of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction. Either party may bring an individual action in small claims court for qualifying claims, and either party may seek injunctive relief in court for infringement or misuse of intellectual property or confidential information.

13.4 Class Action Waiver

YOU AND AMBORAS EACH AGREE TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable as to a particular claim, then this arbitration agreement shall be null and void as to that claim only, which shall proceed in court under Section 13.6, and the remainder shall continue in full force.

13.5 Opt-Out

You may opt out of the arbitration agreement within 30 days of first accepting these Terms by emailing contact@amboras.com with the subject line "Arbitration Opt-Out", your name, address, email, and a clear opt-out statement.

13.6 Jurisdiction and Venue

Where arbitration does not apply, any proceedings shall be brought exclusively in the state or federal courts located in Delaware, and each party irrevocably consents to their jurisdiction and waives objections to venue or forum.

13.7 Time Limit on Claims

To the extent permitted by law, any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim accrued, or it is permanently barred.

14. General Provisions

14.1 Modifications to Terms

We may update these Terms at any time. For changes that materially and adversely affect your rights, we will provide at least 30 days' notice by email or in-product notice before they take effect, except that changes required for legal, regulatory, security, or fraud- and abuse-prevention reasons may take effect immediately. Your continued use of the Services after the effective date constitutes acceptance. If you do not agree, you must cancel and stop using the Services before the changes take effect.

14.2 Entire Agreement

These Terms, together with our Privacy Policy, Data Processing Addendum, Acceptable Use Policy, pricing page, and any feature-specific or Enterprise terms you accept, constitute the entire agreement between you and Amboras regarding the Services and supersede all prior agreements and understandings.

14.3 Severability

If any provision is held unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

14.4 Waiver

Failure to enforce any provision is not a waiver. Any waiver must be in writing and signed by Amboras.

14.5 Assignment

You may not assign these Terms without our prior written consent; any attempted assignment in violation is void. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets.

14.6 Force Majeure

Amboras is not liable for any failure or delay caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, governmental action, epidemics, internet or utility failures, labor disputes, and failures of Third-Party Services or infrastructure providers. Our obligations are suspended for the duration of such events.

14.7 Export Compliance

You will comply with all applicable export and import control and sanctions laws and represent that you are not located in an embargoed country or on any restricted-party list.

14.8 No Partnership; No Third-Party Beneficiaries

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. These Terms create no third-party beneficiary rights, except that Amboras's AI providers may be third-party beneficiaries of Sections 5 and 7.3 and our affiliates, suppliers, and licensors are beneficiaries of Sections 10 and 11.

14.9 Notices; Language

Notices to you may be given by email to your account address or by in-product notice. Notices to Amboras must be sent to contact@amboras.com. These Terms are provided in English, which prevails over any translation.

14.10 Interpretation

Headings are for convenience only. "Including" means "including without limitation".

15. Contact

Questions about these Terms: contact@amboras.com